FAQ

In addition to being your guide, my goal is to make your life as easy as possible outside the therapy setting. For this reason, I’ve set in place ways to meet, communicate, schedule, and make payments in the easiest way possible while maintaining your privacy.

Getting Started

Where is your office located?

To ensure the privacy of my clients, my office locations is provided upon booking a session with me. 
Mountain Drive
Montecito, CA 93108

Call: (805) 694-8668
Email: heartfullyU@gmail.com

Where is your office located? Mountain Drive, Montecito, CA 93108
Do you offer a free consultation?

For you to better understand how I work and answer any questions you may have, I offer a free 20-minute online consultation. To request your free consultation call, email, or fill out the form below.

Call: (805) 694-8668
Email: heartfullyU@gmail.com

How long is a typical session?
Typical sessions are 50 minutes for individual and 80 minutes for couple sessions. Longer sessions can be arranged with an advance notice.
What are you fees?

My hourly fee is $200 for the initial session and $150 for individual/couple sessions (Office or via TeleHealth Video).

Sliding scale may be granted upon request and discussed prior to the initial session.

Your fee may be increased annually. In the event of a fee change, you will be notified at least 30 days prior to such changes.

Extended sessions and telephone conversations that exceed ten minutes will be charged based on your regular session fee. Written reports, evaluations authorized or requested by you, or copying of your file also follow this policy.

Do you take insurance?

I am considered an out-of-network provider.

I encourage you to contact you insurance carrier BEFORE our first session together to see if you have out-of-network benefits.

Your insurance company may pay you money back after your sessions to help your work with your therapist and make it more affordable for you.

Each month, you will receive a detailed receipt that you can submit to your insurance company.

If you are interested in Tele-Health video sessions, please check with your insurance carrier prior to your first session for possible out-of-network Tele-Health benefits (video sessions).

If you have a Health Saving Account, all sessions can be used as a medical expense, which is tax deductible.

What are your qualifications?

As a Licensed Marriage & Family Therapist, educator, and wellness facilitator for over 20 years, my work lies at the nexus of Eastern and Western traditions, science and spirituality. My passion is to help clients explore their inner landscape and to deepen their connections to themselves, their ancestors, their partners, the earth, nature, and life itself.

I hold an MA in somatic psychology, a Ph.D. in transpersonal psychology, and am formally trained in the shamanic teachings of the Kalaallit Eskimo people in Greenland. My work with individuals and couples is grounded in mindfulness techniques, earth-based spirituality, and inspired by the belief that every individual has the capacity to awaken to the beauty within.

What is the best way to reach you?

You can call me at (805) 694-8668 or email me at heartfullyU@gmail.com. I will get back to you within 24 hours as long as I am not facilitating a retreat.

Please indicate your name, phone number, and best time to call you back.

Can we meet somewhere other than your office?

My office provides a safe, comfortable, and private environment for you to speak from the heart. This said, due to the nature of my work, sessions may require being in nature or in your home. Your confidentiality is important and ways to maintain it will be discussed ahead of time.

Tele-Heath video calls are also offered. They offer you flexibility, ease, and a great way to maximize you valuable time. Together we will discuss what is best for you.

How do I get started?

I offer a 20-minute complimentary phone or video consultation to allow you to gather all the information you need prior to scheduling a session.

If you determine that you want to schedule an appointment, together we will find the most appropriate time for you.

Prior to our first appointment, I will ask you to fill out a Confidentiality Agreement Form, Contact Form, and Credit Card Payment Form that will be completed electronically. At our first session, this process will allow us to focus on what is important: YOU.

What is your confidentiality policy?

Your privacy is important. All communication between you and me will be held in strict confidence unless you provide me a written permission to release information. There are a few exceptions which are mandated by California and Federal Law:

1) The therapist must report any life-threatening situation, such as the client presents a serious danger of physical violence to either him/herself or to another person.
2) Any suspected physical/sexual abuse to a child, elder, or dependent adult. In such cases, the therapist will take necessary steps to protect the safety and well-being of those concerned.
3) In certain circumstances, under subpoena, the therapist may be required to provide records related to the court.
4) A federal law known as the Patriot Act of 2001 requires therapists, in certain circumstances, to provide FBI agents with records, books, papers, and other items and prohibits the therapist from disclosing this to the client.

Tele-Health

Do you offer video Tele-Health?

Yes. I am licensed in California which requires that my client reside in this state in order for me to work with them.

Some of my clients work with me under modalities that do not fall under licensure regulations. If you are one of those clients, contact me by phone to discuss your needs.

Making Payments

How do I make payments?
Payments must be made at the time of the session using: Check, credit card, health saving account, Paypal, Venmo, or cash.

Cancellation Policy

Do you have a cancellation policy?

Since the scheduling of an appointment involves the reservation of time specifically for you, a minimum of 24-hours’ notice (one day) is required for rescheduling or cancelling an appointment.

Unless we reach a different agreement, the full fee will be charged for sessions missed without such notification.

Between Session & Closure

Can I text you or email you?

By nature, emailing and texting can easily jeopardize your privacy. To ensure that this is maintained, the following guidelines are there to protect you:

  • Please know that by using texts or emails you are waiving your right for privacy.
  • Texts are usually used to let me know if you are running late to a session.
  • I will not respond to your emails in general. Anything stated in an email from you will be discussed in session and in session only.
  • If you need to contact me with something that demands immediate attention, do so by voicemail at the following number: (805) 694-8668, call 911, or go to the emergency room.
Can I use Social Media to contact you?

I do not engage with clients in any way on social media sites. You are discouraged from posting in any way about your therapeutic process in order to best protect your confidentiality.

How long will I need to come to therapy?

Each process and individual is unique. Some people come to therapy with a specific concern requiring a brief therapy (6 to 8 sessions). Others may want to go deep and explore issues that are often buried deep, requiring therapy for several months or even years.

This all depends all on how deep you are willing to go.